Friday, May 6, 2011

Day 56: The Office as a Mexican Soap Opera

Yesterday, I was beginning to do a blow by blow of how much time in the trenches sucks but at around 1000hrs, things got interesting.

I consider the team lucky to have the team lead that we do. She lets us be and doesn't question us. But if we do have a question, she's always there to help

With anything to do with work, she's always there to lend a hand.

During a closing sequence, token disgruntled guy broke protocol with one of the reservation documents. Team lead called him to to the back and had a word with him.

To which he replied with a rather forceful "no, you're wrong".

She wasn't.

When Mr. Client walked out to head to the bank, the yelling started.

He raised his voice.

Then she raised hers.

The incident ended with him telling her (literally translated) "It's too loud over there". Basically, the equivalent of saying "just shut the fuck up."

She stormed off.

As that's happening, he says for everybody to hear.

(I can't think of the literal translation) "Team lead thinks she knows everything. The idiot doesn't know shit."

Who does that?

Even if she was wrong, you tell the boss she's wrong nicely.

Give a level-headed, well-reasoned argument.

There was a realtor in the office asking some questions while all this was going down.

Not in front of guests.

Team lead calls for a meeting.

"It's that time of the month," tall cool guy tells me as we make our way into the meeting room (place where people sleep when the bosses aren't looking).

A very angry meeting.

A very angry hour-long meeting.

Token disgruntled guy gives a barely comprehensible defense of his undefendable position.

Some voices raised as team lead tells us that at the end of the day, she's still our superior.

"As your team leader, I deserve respect," she said, holding back her tears.

Their incident reports should be on the big boss' desk before Saturday.

Another guy also has to put together an incident report because of something that happened the other day while I wasn't at the office.

When asked to give my thoughts I tell the team that team leads over in the head office are evil. We're lucky that the ones here don't just give us a stack of flyers, a price list, a pat on the back and tell us "happy selling".

The ones here are actually helpful.

I don't have a sale but I like my chances for continued employment with (insert name of reputable development company here).

Team leads makes the employees' progress reports.

And in case any of you are wondering, no, I'm not from Mexico.

I don't think token disgruntled guy managed to close that sale.

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